In a way, this lady is lucky: she gets a live person, even if the database is flawed. The rest of us have to sit on the phone for hours now, talking to someone who is not proficient in English OR in solving any problem. And having to repeat this, many times.
Until, my favorite part, I get to complain about them on Twitter. :)
Here’s how to buy this or any Business cartoon for powerpoint, advertising, newsletters, blogs, textbooks, etc.
ID # 620ss Caption: That was our old policy, Ms. Aiman. Our new one is, The computer is always right.
(customer at customer service or billing counter looks annoyed)
My most recent cartoon up on Psychology Today is about the Worst Restaurant in the World – or approach/avoidance, if you’re into that cycle.