Are computers always right about billing?

woman trusts computer over customer
woman tells customer the computer trumps her

In a way, this lady is lucky: she gets a live person, even if the database is flawed. The rest of us have to sit on the phone for hours now, talking to someone who is not proficient in English OR in solving any problem. And having to repeat this, many times.

Until, my favorite part, I get to complain about them on Twitter. :)

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ID # 620ss     Caption: That was our old policy, Ms. Aiman. Our new one is, The computer is always right.
(customer at customer service or billing counter looks annoyed)

My most recent cartoon up on Psychology Today is about the Worst Restaurant in the World – or approach/avoidance, if you’re into that cycle.

Donna Barstow

Cartoonist, etc, in many dozens of magazines, newspapers, websites, and books. Picky eater, great friend, curious observer, elitist artist, midnight writer, voracious reader, omnivorous chocoholic, impatient driver, and barely adequate lover.